Prices

Due to the availability of our fish, prices of fish fluctuates according to supply of the daily catch. Fishclub.com reserves the right to change any of the fish prices without any prior notice. However, we will always honour the price at the point of sale.

 

Weight

The weight of the fish we sell on Fishclub.com is Live fish weight (gross weight). The weight of the fish delivered you will be roughly 15 to 20% less than the gross weight. (Weight of scales & guts removed). However, we will match every purchase to the closest “Gross Weight” at best effort basis.

Live fish weight is the weight of the fish when you first land it on the boat. The processed weight is the weight of the fish after removing the guts, skin, bones and head (Upon customer’s request). When filleting Spanish Mackerel (Tenggiri) you may loose up to 30% of the weight of the fish. Red Snapper, and other species can lose more than 90% of their weight when filleted.

 

Fish Box (polystyrene box) 

All the fish sold will be delivered in polystyrene box of size decided by us. Typically 30x30x40cm in size. When the purchased fish is too large to fit into the box, Fishclub.com has the right to cut the fish into smaller pieces to fit in.

 

Availability

All of the products sold on Fishclub.com are subjected to availability. A full refund will be made in the event of product unavailability.

 

Delivery

Fishclub.com reserves the right to deliver only to the shipping address. In the event of delivery failure due to customer’s unavailability, 2nd attempt delivery will be made on the next day. Failure to receive the delivery on 2nd attempt, Fishclub.com reserve the right not to refund the money, and goods shall not be retrievable.

 

Refund Policy

Items are sold and guaranteed to be fresh when delivered.  Please provide pictures and documentation if the products have spoiled, and contact us within 24 hours for a return authorization form to return the product for a full store credit. Call us at (+60) 017 755 2874